Accessibility

We want everyone to be able to use our website easily and effectively. This statement outlines how we’re working to make our website accessible to people with disabilities, and what to do if you have any difficulties.

What we’re doing to improve accessibility

We’re committed to making our website accessible to everyone, including people with:

• Visual impairments (e.g., blindness, low vision, colour blindness)
• Hearing impairments
• Motor impairments
• Cognitive disabilities (e.g., dyslexia, autism)

Here are some of the things we’ve done to make our website more accessible:

• Clear and simple language: We use plain English and avoid jargon to make our content easy to understand.
• Alternative text for images: We provide alternative text descriptions for all images, so people using screen readers can understand the content.
• Keyboard navigation: You can navigate most of the website using just a keyboard.
• Headings and structure: We use clear headings and a logical structure to make our content easy to follow.
• Resizable text: You can change the text size in your browser to make it easier to read.

How to get information in different formats

If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or Braille, please contact us. We’ll do our best to provide the information in a format that you can access.  

Reporting accessibility problems with this website

We’re always looking for ways to improve the accessibility of our website. If you find any problems that aren’t listed on this page, or if you think we’ve missed any accessibility requirements, please contact us and let us know.  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).  

Technical information about this website’s accessibility  

GP at Hand is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, and we are continually improving the accessibility of our website, so please let us know if you discover any issues.

Preparation of this accessibility statement

This website was last tested on the review date below. We used a combination of automated testing tools and manual testing by staff members and patient volunteers to carry out this testing.