Understanding Your Rights and Options
In recent years, GP practices across the UK have evolved to meet growing patient demand, make best use of NHS resources, and ensure everyone gets timely, safe, and effective care. This means that the way appointments are offered may look a little different than it did a decade ago. Understandably, some patients wonder: “Can I insist on seeing my GP?”
The Short Answer
You can request to see a particular GP, and practices will do their best to accommodate your preference, but it’s not always possible. GP at hand aims to provide fast access to NHS GPs and give you the care you deserve. That might not always be your usual doctor if your need is urgent, but it will always be someone trained to help.
Why You Might Not Always See Your GP
Your GP is part of a larger team that may include doctors, advanced nurse practitioners, pharmacists, physiotherapists, and more. These professionals are qualified to manage many aspects of your care, from diagnosing and treating conditions to prescribing medication or referring you for further support.
Here are a few reasons why you may not always see the same GP:
- Availability: Your preferred GP may not be available on the day you need care.
- Urgency: If your condition requires a quicker appointment, you may be offered another clinician who can help sooner.
When Can You Request Your Own GP?
You can always ask to see your preferred GP, and for non-urgent appointments, your practice may be able to accommodate this. It’s helpful to:
- Let the receptionist or care navigator know at the time of booking.
- Be flexible with your appointment time or date, if possible.
- Consider phone or video consultations, which may increase availability.
Maintain a healthy weight
For ongoing or complex issues, continuity of care is important, and practices understand that. They’ll do their best to support a consistent relationship when it’s clinically appropriate and practical.
Your Care is Still Personal
- Ask questions: If you’re unsure why you’re seeing a particular clinician, ask for more information.
- Plan ahead: For routine care or follow-ups, booking in advance gives more choice.
- Use online services: Many practices offer online booking, repeat prescriptions, and medical advice—making access more convenient.
In conclusion
The NHS is committed to delivering high-quality care that’s both personal and efficient. While you might not always see your usual GP, you will always be supported by a qualified and caring team, working together to meet your needs.
If you have any concerns about your care or how appointments are managed, your practice team will be happy to discuss them.
Thinking of changing your GP? GP at hand is currently accepting new patients
You can book an appointment with GP at hand doctor any time. To book an appointment:
Book a GP appointmentIf you’re not registered with GP at hand, you will need to switch from your current GP practice. A waiting period will apply once you have submitted your application, before you can access our services.
Register with GP at hand today