Diabetes

At GP at Hand, we want to support you in managing your diabetes and living a healthy life. Our Diabetes Service offers a wide range of care and support options tailored to your needs.

Here’s what we offer:

• Spotting Diabetes Early: We’re always on the lookout for signs of diabetes, even before it fully develops. This helps us catch and manage it early on.
• Expert Help: If you’re diagnosed with diabetes, we’ll provide expert care and guidance right away.
• Learning and Support: We can refer or signpost you to programs that will help you understand and manage your diabetes.
• Specialist Advice: If needed, we’ll connect you with specialist diabetes teams for expert advice and care.
• Mind and Body Care: We know that mental health is important, especially when managing a condition like diabetes. We offer support for both your physical and mental wellbeing.
• Smooth Transitions: If your needs change, we’ll ensure a smooth transition to different levels of diabetes care.

Why is this service important?

• More and More People Have Diabetes: We want to provide focused care for the growing number of people with diabetes.
• Better Outcomes: Early detection and proactive care can improve your quality of life and reduce the risk of complications.
• Fairness for All: We want to ensure everyone has access to the best possible diabetes care.
• You’re in Control: We want to empower you to manage your diabetes and live a healthy life.

Our Diabetes Service is all about providing you with the care, support, and knowledge you need to manage your diabetes and live a full and healthy life.

NHS North West London Diabetic Eye Screening Programme

The NHS North West London Diabetic Eye Screening Programme serves people registered at a GP Practice in Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Kensington, Chelsea & Westminster. You are eligible for a diabetic eye screening if you live with type 1 and type 2 diabetes and are aged 12 or over.

We will refer you to the screening programme when you are first diagnosed with diabetes. The NHS North West London Diabetic Eye Screening Programme will then invite you to an annual screening appointment.

All the national NHS leaflets related to diabetic eye screening are available on the GOV.UK website (the majority are available in multiple languages, and the ‘Description of Diabetic Eye Screening’ leaflet has an easy read version).

Please get in touch with the programme if you have any questions:

Appointment booking telephone: 020 8099 1122

Enquiries email: [email protected]

Website: www.nwldesp.co.uk

Can I change my screening service?

You will be invited by NWLDESP by letter to an eye screening appointment with a service linked to GP at Hand practice.

You can use the details in the letter to change your appointment time and venue. However, if you are not able to attend the screening with this service due to travel restraints, location, or health issues, you should email the failsafe team at [email protected] stating you would like an eye screening referral to a service closer to your home address. The email must include the following information:

• Your full name
• Date of birth
• NHS number
• Current postcode, so the referral can be made to an eye screening service in your locality.

Certain services will ask for signed consent from the patient, which the failsafe team will make clear to the patient if this is required at the time.

If you choose to change services again, (or return to the original linked service) the above process will apply, including the reason why you would like to change service again.